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This Privacy Policy describes how Artabrite (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our site.
Contact Information
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:
Email: info@artabrite.ca
Address: 1320 Jones Avenue, North Vancouver, BC, V7M 2V8
Collecting Personal Information
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
We collect information about your device and interaction with our site to ensure optimal performance and service. This includes:
Web browser version
IP address
Time zone
Cookie information
Products viewed
Search terms used
Site interaction data
Order Information
To fulfill your orders and provide our services, we collect:
Name
Billing address
Shipping address
Payment information
Email address
Phone number
This information is used to:
Process your orders
Arrange shipping
Provide invoices and order confirmations
Communicate about your order
Screen for potential fraud risks
Send product information when aligned with your preferences
Cookies
We use cookies to improve your browsing experience. Cookies are small pieces of information downloaded to your device that help us remember your preferences and actions. This means you don’t have to re-enter information each time you visit our site.
You can control cookies through your browser settings. However, blocking cookies may impact your user experience and limit access to some site features.
Minors
Our site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Information Sharing
We share your Personal Information with service providers only as necessary to:
Process payments
Fulfill orders
Provide customer service
Comply with legal requirements
Data Retention
We retain your Personal Information for our records unless you request erasure. You may contact us at any time to request deletion of your information.
Complaints
If you have concerns about how we handle your Personal Information, please contact us at info@artabrite.ca. We are committed to working with you to resolve any issues regarding your privacy.